1. Connection overview

Basically, the WelcomeConsole is put into operation by the Seabix technician or the Seabix partner on site. Nevertheless, it is important that you know the different connections of the phone in order to be able to put the phone into operation together with the Seabix remote support in the event of a problem or in the event of a warranty replacement.

2. Where does the phone get power from?

The Workforce is usually delivered without a power supply unit. Ideally, it draws its power from a PoE (Power over Ethernet) capable network switch. All Seabix switches support this feature. The power supply from the network switch also enables the establishment of a power bridging concept with a UPS (uninterruptible power supply). Ask Seabix Sales if you are interested in this option.

3. Basic overview of the keys

The attached figure shows the basic overview of the telephone keys

4. Sign in

• Pick up the handset and dial 99
• Enter the extension number
• Enter the first five characters of the password
• When prompted by the system, dial 1.

5. Make a call

• Manual:
  • Dial the phone number and press the Send softkey
  • To switch between the handset and speaker during a phone call, press the speaker button
  • To switch between the handset and headset, press the headset button
• Call from a user who has been assigned a Colleague function key:
  • Press the corresponding function key.
• Call from the call list:
  • Press the Call List soft key, use the navigation keys to select the desired number and press the Call soft key.
• Call from the phone book:
  • 1. Press the Phone Book button.
  • 2. Press the Filter softkey and select Phone Book.
  • 3. Press the Search softkey and enter the name or phone number using the keypad
  • 4. Press the Enter softkey and use the navigation keys to select the contact
  • 5. Press the Call softkey

6. Mute, speaker, volume control

• Press the mute button to mute / unmute the microphone.
• Adjust the volume with the volume button + / -.
• Press the speaker button to switch on hands-free mode.

7. Hold, second call

• Press the Hold softkey during the call.
• Second call: Press the New soft key and enter the number using the keypad, or press the Select soft key to search for a contact in the phone book or call log.

8. Conference Call

• Press the New softkey during a call (the current call is on hold)
• Call the second participant
• As soon as the second participant answers the call, press the Conference softkey.

9. Retrieve voicemail messages

• Press the New softkey during a call (the current call is on hold)
• Call the second participant
• As soon as the second participant answers the call, press the Conference softkey.

10. Transfer call

• Without further enquiry
  • Press Call Transfer softkey during call (current call is on hold)
  • Call the desired contact
  • hang up
• Transferring calls to colleagues via the BLF key without query ( please note that the Direct transfer option for the corresponding BLF key must be activated in the collaboration for this purpose ):
  • Press the corresponding function key during the call
• After consultation
  • Press Call Transfer softkey during call (current call is on hold)
  • Call the desired contact
  • Wait until the call is answered
  • Hang up to transfer the call
• Transferring calls via the BLF key to a colleague after a query ( please note that the direct transfer option for the corresponding BLF key must be activated in the collaboration for this purpose ):
  • Press the appropriate function key during the call (the current call is on hold)
  • Wait until the call is answered
  • Hang up to transfer the call