The indoor box has 3 LED displays, the status of which you can interpret as shown below.
status | power | status | service | Description |
---|---|---|---|---|
Power off | OFF | OFF | OFF | Connect the indoor box with POE + or a power supply unit |
System starts - phase 1 | RED | OFF | OFF | Please wait until the start phase 1 has been completed, if this display lasts longer than 30 seconds, contact technical support |
Systm starts - phase 2 | GREEN | OFF | OFF | Please wait until the start phase 2 has been completed, if this display lasts longer than 30 seconds, contact technical support |
System is being configured / updated | GREEN (blinking) | OFF or GREEN (flashing) | THE END |
The system is being configured or updated. This can take up to 25 minutes. |
Cell is active (3G) | GREEN | ORANGE | GREEN |
No need for action, the cell can be used, but only offers 3G (no 4G) |
Cell is active (4G) | GREEN |
GREEN |
ORANGE | No need for action, the cell can be used, but only offers 4G (no 3G) |
Cell is active | GREEN |
GREEN |
GREEN |
No need for action, the cell can be used, offers both 3G and 4G |
Cell in use | GREEN |
GREEN (blinking) |
GREEN |
Data or voice usage active |
Maximum number of users reached | GREEN (blinking) |
GREEN (blinking) |
GREEN |
The maximum number of users has been reached, no further users can use the indoor box |
Bad radio coverage | GREEN |
GREEN/ ORANGE |
GREEN/ ORANGE (flashing) |
The radio coverage is impaired due to sources of interference (mostly due to nearby cellular fasting of the same network) |
No network connection | GREEN |
RED | RED |
Check the network coverage, otherwise contact technical support. |
No NTP server connection | GREEN |
GREEN/ ORANGE |
GREEN/ ORANGE (flashing) |
The NTP time server cannot be reached, contact technical support. |
No connection to Seabix Mobile | GREEN |
RED (flashing) |
RED | The box cannot communicate with the Seabix Mobile Core network. Contact technical support. |
Synchronization error | GREEN |
RED (flashing) |
THE END | Contact technical support |
Temperature not allowed | RED (flashing) | RED | RED | Switch off the Indoor Box until it has cooled down, contact technical support |
Automatic configuration error | GREEN | RED (flashing) | RED (flashing) | Contact technical support |