1. Initial situation

The Wildix software is installed and is also available as a plugin within Outlook, but as soon as you want to start a Wildix meeting you get the following error message:

2. Solution

In order to create a Wildix conference, at least a Festnetz+ M is required. However, this error message often occurs even if the collaboration has not been registered at all. This is a mandatory requirement for Wildix conferences to be created.