1. General Information
Collaboration allows you to set the desired call forwarding for your user flexibly and adapted to the situation.
2. What types of calls are there?
Collaboration differentiates between 4 call types as follows:
- Internal calls
- External calls
- Blacklisted calls
- Whitelisted calls
Settings can be made separately for each of these types.
3. Ringing behavior settings
Proceed as follows to make the settings for your personal call behavior:
- Click on the cogwheel to go to the settings
- Click on Features
- Select the type of call you want
- Now configure the call behavior for the following 3 situations:
- normal state
- Do not disturb
- Absent
The following settings can be made:
| settings | description |
|---|---|
| reject call | A busy signal is sent |
| Call forwarding when busy | Activate and define goal. With text VOICEMAIL, the call is forwarded to your own voicemail box |
| Delayed call forwarding | Activate and define goal. With text VOICEMAIL, the call is forwarded to your own voicemail box. Set the timeout for incoming calls |
| Immediate call forwarding | Activate and define goal. With text VOICEMAIL, the call is forwarded to your own voicemail box |
| knocking | If activated, several calls can be held at the same time |
| Incoming calls timed out | Timeout value in seconds |
| Enable timed mobility | Definition after how many seconds the message should be forwarded to the mobile client |
| Mobility Confirmation | When this feature is enabled, when the call is received on the user's mobile phone, the user will be informed of the caller's identity: the user must enter a digit to accept the call. This function is not supported. |
| Notify of missed calls by email | You will receive an e-mail if you miss a call |
| Notification of missed calls via SMS | This function is not supported |
| Custom Ringtones | Set the ringtones you want by case |